Privacy Policy

Last updated October 16, 2026

This policy explains what Stars of Earth (starsofearth.com), run by The Zack Shack, LLC, collects and why. The short version: your message is public, your payment details stay with our payment provider, and we keep as little else as we can.

What’s public

Your message, and anything you choose to show with it (your first name, your town, the first name of someone you wrote a gift star for, or a business name and website), appears on the site for anyone to see, link to, and share. Please don’t include anything you wouldn’t want public.

What we collect

• Your message details, as described above, plus the prompt you picked and any names on a gift card.
• Your email address, which Stripe shares with us when you buy. We use it to handle refunds and reviews, and to block people who break the house rules.
• Payment details stay with Stripe. We never see your card number.
• A scrambled version of your IP address when you send a message, report one, search, or look up a gift code. We use it to stop abuse, like floods of messages. We don’t store your actual IP address.
• Reports: which message you reported and why.

What stays on your device

Your browser remembers the stars you’ve hearted, the stars you’ve lit, and the messages you’ve reported, so the site can show them to you. That stays on your device. We don’t use tracking cookies, and there are no ads.

Who we share it with

• Stripe processes payments, refunds, and receipts.
• Anthropic provides the AI that checks each message against the house rules. Your message and sign-off are sent to it for that check.
• Cloudflare hosts the site and stores its data. Its Web Analytics counts visits without cookies and without following you to other websites.
• Google Fonts supplies the site’s fonts, so your browser asks Google for them when the page loads.

We don’t sell your personal information, and we don’t share it with advertisers.

How long we keep it

Messages stay up as long as the site runs, unless they’re taken down. We keep purchase records, including your email, as long as we need them for refunds, records, and enforcing the house rules. The scrambled IP records used to stop abuse are deleted within a few days.

Your choices

You can ask us to take down your message, or to delete your email address from our records. Depending on where you live, you may have other rights too, like getting a copy of your information. Email us, and we’ll respond within 30 days.

Children

Stars of Earth isn’t meant for children under 13, and we don’t knowingly collect personal information from them. If you think a child under 13 has posted personal information, email us and we’ll remove it.

Changes to this policy

If we change this policy, we’ll post the new version here with a new date.

Contact

Email support@starsofearth.com.